Behind the Scenes of HitchKit: A Story of Dedication, Trailer Servicing & Repair

Our story is one of passion, perseverance, and a deep-rooted commitment to family values. From our early days in 1985, crafting reliable trailers under the name Karet, to our innovative technological solutions today, every step has been driven by our dedication to quality and community. Which is why we are inviting you to find out more about our journey.

Watch below to see how our story is more than just business—it's a testament to the strength of family and the power of hard work.

The Origins and Legacy of Karet and HitchKit

Karet's story began in 1985, marked by a relentless pursuit of excellence in trailer manufacturing. Over the years, we produced more than 75,000 trailers, many recognized under the Campmaster brand. Nestled in Bothaville, Free State, our factory is more than just a production site—it's a pillar of the local community, providing employment and supporting local families. The legacy of Karet is one of resilience, community support, and unwavering commitment to quality.

Family Values and Community Focus

Our journey is beautifully illustrated by the story of Ben Mahlatse. Starting as an assembler, Ben's hard work and dedication saw him rise to the role of Operations Director. His journey is a reflection of HitchKit’s core values—nurturing talent, supporting growth, and fostering a sense of family. We believe in the potential of our people, and Ben’s story is a shining example of what can be achieved with determination and support.

From his early days assembling lights, Ben’s diligence quickly earned him recognition. Taking on roles of increasing responsibility, he mastered logistics and eventually became a key leader in our operations. His story is not just about career advancement but about the family-oriented culture that makes HitchKit unique. We are proud to create an environment where our team members can thrive and grow.

Innovation and Quality in Trailer Manufacturing

Quality is at the heart of everything we do. At our peak, Karet produces up to 36 trailers a day, supplying major retailers like Massmart (Makro). This scale of production requires meticulous attention to detail and a commitment to excellence that is evident in every trailer we build. From luggage trailers to commercial solutions like cattle trailers and car transporters, each product reflects our dedication to superior craftsmanship and reliability.

Our focus on quality ensures that every trailer meets the highest standards, providing safety and durability for our customers. This commitment extends beyond manufacturing to every aspect of our business, from the materials we use to the rigorous testing each trailer undergoes.

The Birth of HitchKit: Bridging the Service Gap

Recognizing the need for closer customer interaction and exceptional service, we launched HitchKit to provide comprehensive trailer servicing and repairs. Located in Johannesburg, HitchKit offers a seamless online booking system, making it easy for customers to schedule services, request pickups, and have their trailers delivered back after maintenance. This innovative approach ensures that trailers remain safe and roadworthy, enhancing customer satisfaction and safety.

HitchKit was created to fill a crucial service gap, allowing us to connect directly with our customers and provide the support they need. Whether it’s routine maintenance or urgent repairs, our goal is to make trailer servicing as convenient and efficient as possible.

Serving a Broader Mission

Our mission extends beyond trailers. HitchKit is deeply involved in community initiatives, supporting everything from rhino conservation to missionary work. We have donated trailers for various causes, including a specially built trailer for transporting a fiberglass rhino used in conservation education. These efforts reflect our commitment to social responsibility and our desire to make a positive impact on the world.

At HitchKit, we believe in giving back. Our involvement in community projects is a natural extension of our family values, showing that we care about more than just business. We are dedicated to making a difference in the lives of others, whether through direct support or by enabling others to do their important work.

Join the HitchKit Family

HitchKit is more than a trailer manufacturer; it is a family dedicated to quality, innovation, and community. By engaging with us, you become part of a legacy built on strong values and a relentless pursuit of excellence. Sign up for our newsletter to stay updated on the latest developments, services, and community initiatives. Your feedback and involvement help us continue to improve and serve you better.

For all your trailer needs, whether it’s servicing, repairs, or purchasing a new trailer, HitchKit is your trusted partner. Experience the HitchKit difference today.